Privacy Policy

This Privacy Policy sets out how North Shore Coaching College and its related bodies corporate (together the College) protect the privacy of your personal information.

The College needs to collect, use and disclose personal information in order to perform our business functions and activities as a coaching college. The College is committed to protecting the privacy and confidentiality of personal information and to maintaining various physical, electronic and procedural safeguards to protect personal information.

Who we are

Our website address is:

Collecting personal information

The College collects personal information:

  • when you register your interest for SWAT 2021 exam;
  • when you register for our SWAT 21 exam event;
  • when you send an enquiry through our contact us form;
  • to enable us to carry out day-to-day operational activities; and
  • to comply with legislative requirements.

Other personal data we collect and why we collect it


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you visit our home page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Using and Disclosing Personal Information

Personal information collected may include your name, address, phone number, e-mail address, gender or other information that the College considers necessary to serve your educational needs (e.g. billing, credit card and/or payment information).

We may disclose your personal information to other members of the College and its franchisees.

We may use your personal information to:

  • provide you with information about our services;
  • administer our SWAT exam event;
  • send you targeted marketing activities that we think may interest you unless you advise us not to do so; and
  • comply with legislative requirements.

Storage and Security of Personal Information

The College stores personal information in paper and electronic form. The College regularly reviews its physical and electronic processes to ensure personal information is protected from misuse, loss, unauthorised access, modification or disclosure.

The College destroys and de-identifies personal information once we no longer require it for business purposes, or as required by legislation.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You are entitled to access personal information we hold about you provided that you email or write to us at the address set out below and your identity is positively established. We may also charge you a fee to process your request for access to your personal information. If personal information we hold about you is not accurate, complete or up-to-date, you may ask us to correct that personal information, and we will respond to your request within a reasonable time.

You must always provide accurate information and you agree to update it whenever necessary. You also agree that, in the absence of any update, we can assume that the information submitted to us is correct, unless we subsequently become aware that it is not correct.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Enquiry comments may be checked through an automated spam detection service.


If you have any enquiries, comments or complaints about this Policy or our handling of your personal information, we encourage you to contact our Campus Director or delegate in the first instance. You may also contact us at:

Privacy Manager
North Shore Coaching College
PO Box 22, Chatswood, NSW 2067

Tel: (02) 9415 1860 / Email:  [email protected]

We will respond to your enquiries, comments, compliments or complaints as soon as practicable.